Process returns and exchanges for your shoppers with ease with our RMA (Return Merchandise Authorization) feature. All a shopper has to do to make a return or exchange through your online store is login to their account and put in an RMA request. Detailed instructions for making returns and exchanges can be sent to your shoppers via e-mail. We have already created e-mail templates with this information for you!
The RMA (Return Merchandise Authorization) feature allows you to:
- Enjoy automated customer order updating for easy invoicing and order monitoring
- Benefit from an easy to use administration panel
- Have automated storing of all RMA communications for easy retrieval
- Tailor causes for returns and exchanges
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