Process returns and exchanges for your shoppers with ease using GAMBY Shopping Cart's Return Merchandise Authorization (RMA) feature. All a shopper has to do to make a return or exchange through your online store is login to their account and put in an RMA request. Detailed instructions for making returns and exchanges can be sent to your shoppers via e-mail. We have already created e-mail templates with this information for you!
The RMA feature allows you to:
- Tailor reasons for returns and exchanges
- Have automated storing of all RMA communications for easy retrieval
- Update customer orders automatically for easy invoice and tracking purposes
- Benefit from an easy-to-use administration panel
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