Shopping Cart

Products
e-Downloads Import / Export Mutiple Options Multi-Color Items Personalized Gifts Wholesale Pricing Zoom Gallery

Cart Enhancements
Affiliate Program Customer Relationship Gift Certificates Gift Registry Minimum Advertised Price Search Engine Friendly Waiting List Wish List XML Web Services

Checkout & Shipping
Checkout Questions Drop Shipper Support Monitor Shipping Multiple Ship-To Return Merchandise Shipping Label Printers Single Page Checkout

CRM

• Process your customer support and maintenance requests
  in a systematic order
• Post a full record of all communication with each customer
• Create automated notices to your customers to alert them
  that their request has been attended to, and do it quickly
  and easily right from your Administration panel

Communicating with your customers when a support issue arises is easy with our managed ticket system. Our flexible structure allows you to control what departments support and maintenance requests are delivered to. Customers can always view a full list of all of their support requests and exchanges with customer service. GAMBY Shopping Cart's CRM feature will help you to easily keep track of all of your support requests and take care of them in a more efficient and organized manner.

The CRM (Customer Relationship Manager) feature allows you to:

• Process your customer support and maintenance requests in a systematic order
• Post a full record of all communication with each customer
• Create automated notices to your customers to alert them that their request has been attended to, and do it quickly and easily right from your Administration panel